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Privacy Policy

Lonerock Clinic Privacy Policy
Updated: 09/02/2025

  1. Introduction
    Lonerock Clinic LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in compliance with applicable laws and regulations—including HIPAA, as we collect, store, and transmit Protected Health Information (PHI). This Privacy Policy explains what data we collect, how we handle it, and your rights.

This policy is posted prominently on our website in accordance with LegitScript Certification Standard #7.

  1. Information We Collect

  • Personal and Health Information (PHI): Contact details (name, email, phone), medical history, prescriptions, treatment records, billing, and payment information.

  • Website Usage Data: IP addresses, browser type, pages visited, and referral sources.

  1. How We Use Your Information
    We use your information to:

  • Provide and manage healthcare services (treatment, diagnosis, prescriptions)

  • Process payments and billing

  • Comply with legal obligations (e.g., mandatory reporting)

  • Improve our services and operations

  • Communicate important updates and notifications

  1. Sharing & Disclosure
    We may share your information:

  • With healthcare providers or business associates under agreements ensuring security and compliance

  • As required by law (for emergencies, public health reporting, or court orders)

  • With your consent for purposes beyond standard care or operations

  1. Security Measures
    We implement safeguards such as SSL encryption, secure data storage, and access controls to protect your information against unauthorized access, disclosure, and loss. Any breaches involving unsecured PHI will be addressed and reported as required by law.

  2. Your Rights
    You may request:

  • Access to your medical records

  • Correction of inaccurate information

  • Deletion of certain data, when legally permissible

  • Restrictions on disclosures

  • Alternative methods of communication

Procedures for making such requests are available through our clinic.

  1. Updates to This Policy
    We may update this Privacy Policy as laws or practices change. Notifications will be posted on our website, with the “Effective Date” updated accordingly.

Contact Us
For questions or concerns regarding your privacy, please contact us:

Lonerock Clinic LLC
360 E 10th Ave
Eugene, OR 97401
Phone: 833-646-3633
Email: careteam@lonerockclinic.com

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