Kelly Willoughby

Kelly Willoughby

With over 35 years of experience in medical billing, Kelly serves as Lonerock Clinic’s Revenue Cycle Manager. She takes pride in helping patients through every step of the billing process and finds joy in spending time with her family and three grandchildren.

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About Me

Kelly brings over 35 years of experience in medical billing to Lonerock Clinic, where she serves as the Revenue Cycle Manager. With a deep understanding of healthcare finance and patient support, she ensures that every part of the billing process runs smoothly and transparently. Kelly takes great pride in helping patients navigate their billing questions, knowing her work directly contributes to the clinic’s mission of providing accessible, high-quality care.

My Approach

For Kelly, medical billing is more than numbers; it’s about people. She approaches her role with empathy and professionalism, working closely with patients to provide clarity and ease during what can often be a confusing process. Her attention to detail and dedication help ensure that both patients and providers are supported at every step.

Outside the Clinic

When she’s not managing billing operations, Kelly loves spending time with her family, especially her son and three wonderful grandchildren. Family time, laughter, and creating memories together are what she values most outside of work.